![]() Remove this contact or its email address (storing it in a non-email field like the Notes section will work as well) and then type the email address in the Quick Step again. If it still doesn’t work then, it is because you have a contact added to your Windows Address Book containing the same email address. You’ll have to type the email address manually. If you want to create a Quick Step with an email address in it, do NOT select the contact from the list that is shown when you press the “To…” button. If you only have a POP3, IMAP or Hotmail Connector account you and you want to create a Quick Step containing an email address you can use the following workaround. If you have an Exchange account added to your mail profile, you won’t be affected by this bug. This issue is caused because Outlook opens the Windows Address Book instead of Outlook’s own Address Book when you select or try to resolve a typed address. When you create a Quick Step in Outlook 2010 which contains an address, it could be that the Quick Step cannot be saved (Finish/Save button doesn’t respond) or your address list shows empty when trying to select an address from the Address Book.
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